A useful idea. A practical next step.

XProduct-Market Fit

AI-generated key takeaway: When new sales aren’t improving the business, examine customer feedback and fix delivery before scaling acquisition; set a customer-satisfaction threshold for ramping back up.

Roy Banwell (@Roy_Banwell)Nov 7

Original

Answered in

How to Use Customer Feedback to Decide What to Build

Turn feedback from existing users into roadmap decisions by tracing requests to problems, checking behavior, choosing a response and testing whether it helps.

In the last 6 months I have sold 505 new clients. However, the business is stagnant.

Answered in

How to Use Customer Feedback to Decide What to Build